(Providenciales, Turks and Caicos) – Internationally recognized as one of the industry’s most distinguished hoteliers, Nikheel Advani, Chief Operating Officer of Grace Bay Resorts, has established his reputation for hands-on management with more than 16 years of experience.
“As Chief Operating Officer of Grace Bay Resorts, Nikheel not only redefined luxury service at our resort but helped redefine what service is in the entire Caribbean region. Nikheel has brought the service and management finesse to Grace Bay Club that our branded heavyweight competitors have enjoyed exclusively for many years. With his unwavering focus on guest satisfaction, our resort has positioned itself as a leader in this elite marketplace,” says Mark Durliat, CEO of Grace Bay Resorts. “Nikheel’s hands-on approach to management is an incredible asset and will provide a solid foundation as we look to expand the Grace Bay Resorts brand into other regions. His determination to continually improve our guest experience will ensure that Grace Bay Resorts remain focused on what is truly important to our guests – service.”
In his role as Chief Operating Officer for Grace Bay Resorts, Advani continues to oversee the overall operation of Grace Bay Club, the company’s flagship resort, while expanding his operational responsibilities to include managing new Grace Bay Resorts in the Caribbean and other regions, including Latin America and additional properties in Turks and Caicos.
Advani joined Grace Bay Club in August 2004 as Managing Director responsible for operations at Grace Bay Club. Advani boasts an extensive background in the hospitality industry, having served as the top operational executive in the expansion and renovation of Grace Bay Club as it evolved from a $14 million 21-room boutique hotel to a full-service luxury resort boasting 82 suites and residences now valued at over $250 million, and is most recently responsible for the successful opening of The Veranda Resort & Residences in February 2010, the first five-star fully-inclusive resort in Providenciales, managed by Grace Bay Resorts.
Advani came to Grace Bay Club after serving as Hotel Manager at the renowned Raffles Singapore. There, Advani managed more than 103 ultra luxurious suites as well as the Food & Beverage and retail operations for the entire Asia-Pacific region, where he succeeded in negotiating Singapore’s first 3-star Michelin Restaurant at the Raffles Grill.
Training and mentoring staff at Grace Bay Club is a priority for Advani who also founded Grace Bay Club Hotel School. The school, a first of its kind in Turks & Caicos, is designed to train local hospitality staff in productivity and service. The school employs an experiential learning model with courses in table service, wine and customer communication. Advani has sat on the board of the Turks and Caicos Hotel and Tourism Association for three years, and currently serves on the board of The Bodhi Tree Foundation, a non-profit organization charged with mobilizing support from travelers and the tourism industry to protect places and people around the globe. Advani also teaches at the renowned Cornell University School of Hotel Administration and the Les Roches International School of Hotel Management.
Prior to his time at Raffles, Advani spent seven years with Ritz Carlton Hotels internationally, moving within the organization from Director of Food & Beverage to Executive Assistant Manager. In 2000 and 2001, Advani managed the opening of both the Ritz Carlton in Washington D.C and the Ritz Carlton Battery Park in New York City, respectively. Advani also served in senior leadership roles on the opening team for the Ritz Carlton properties in Singapore, Kuala Lumpur, Osaka, Philadelphia and Sarasota.
Advani graduated from the University of Massachusetts at Amherst with an honors degree in Hotel, Restaurant and Travel Administration in addition to successfully completing the General Manager Program at Harvard Business School. A Singapore national, Advani is fluent in English and Mandarin and proficient in French and Hindi.
About Grace Bay Club
Perched on 11 acres of immaculate beachfront, Grace Bay Club was the first luxury hotel built in Turks and Caicos and has since set the benchmark for luxury development in the region. Founded in 1993, the storied 21-suite boutique resort was purchased in 2001 by a partnership group led by Mark Durliat. Following an extensive $250 million renovation in 2006, Grace Bay Club was reintroduced into the luxury market earning top acclaim including the award for #1 Hotel in Turks and Caicos from Travel + Leisure in 2007 and continuing its place on the Conde Nast Traveler Gold List for more than 10 years. A member of Leading Hotels of the World, Grace Bay Club offers guests a uniquely hands-on travel experience with a focus on luxury and service. A quiet haven for uninterrupted relaxation, the 82-suite resort is divided into two separate sections for discerning travelers of all tastes including: the adults-only Hotel at Grace Bay Club area with private restaurant, bars and swimming pool in addition to the family-friendly Villas at Grace Bay Club with their own restaurant, bar and pool. In 2007, Grace Bay Club introduced the award-winning Infiniti Bar and a collection of contemporary refinements to beachfront eateries Anacaona and Grill Rouge, elevating the dining experience in Turks and Caicos. Additional guest amenities include an expansive 5,000 square foot Anani Spa and Fitness Center and innovative Kid’s Town activities for families. Grace Bay Club introduced The Estate, a collection of 22 custom-designed ultra-elegant suites, in February 2009.
About Grace Bay Resorts
Grace Bay Resorts is a boutique developer and operator of high-end, luxury resorts and branded residences, founded from its flagship property Grace Bay Club in Turks and Caicos which opened in 1993. Led by Mark Durliat and Nikheel Advani, the developers and hoteliers behind this renowned resort, and Michael Brewster, Managing Partner of Denver-based SV Capital Partners, Grace Bay Resorts provides development, branding and management for its brand and is expanding its award-winning services into other Caribbean destinations and Latin America, with a target of 10 properties in the next few years.