Forbes Travel Guide (“FTG”) is the global expert on genuine Five-Star service. The company invented Five-Star and
has grown into the only independent, global rating system for luxury hotels, restaurants and spas. It also offers tailored in person and online training solutions, expert quality assessments and custom standards development to its luxury hospitality portfolio and other businesses that prioritize service excellence.
Established in 1928 by several influential and forward-thinking European hoteliers, it started with 38 initial members. An eight-decade-long commitment to providing unforgettable, authentic travel experiences, LHW selects only hotels that meet their high standards for quality and distinctiveness.
To be considered for inclusion, a hotel must be in the luxury category and meet the most exacting standards with respect to accommodations, service, cuisine, employee behavior and facilities – in short – all aspects affecting guest comfort, convenience and mood. Inspection reports, based on hundreds of separate, stringent criteria, are subsequently filed with the Executive Committee whose members then vote for acceptance or rejection. Only the world’s most distinguished properties are admitted to The Leading Hotels of the World, thereby assuring a constant adherence to the organization’s exacting standards of high quality.
As part of The Leading Hotels of the World, Grace Bay Club is recognized as a unique, boldly independent provider of exceptional quality and distinctiveness.
“Grace Bay Club is a well developed eco-system serving all its stakeholders. First and foremost, it is an amazing destination offering incredible experiences for its guests. It works closely with travel advisors to ensure their clients are well taken care of. It creates fulfilling employment experiences for its staff. It invests in the greater community to enrich the lives of future generations. And managing all of these well delivers a fair return to its investors. The leadership at the Grace Bay Club lives the motto of serving all its stakeholders well.”
– CEO, Leading Hotels of the World
The cool Caribbean cocktail that welcomes you to Point Grace Resort and Spa is a taster of what’s to come. This tropical escape is on Grace Bay, a long stretch of sugar-white shoreline that’s regularly named among the world’s most beautiful beaches.
We don’t believe bigger is better, we think small hotels offer a unique personal touch that leaves a lasting impression. We seek out the little gems that offer genuine, one-of-a-kind experiences – it could be lashings of luxury at a palatial mansion or barefoot bliss on a desert island. You could crave the bright lights of the big city, or long for star-lit nights at a remote resort. Bring us your wish list and we’ll provide you with a list of hotels that tick all the boxes, and then some.
In 2014 West Bay Club joined the prestigious Preferred Hotels & Resorts organization as a member of their Lifestyle Collection.
With more than 650 independent hotels, resorts, residences and hotel groups in 85 countries throughout the world, Preferred Hotels & Resorts connects discerning travelers to the singular luxury hospitality experience that meets their life and style preferences for each occasion. Every property within the portfolio maintains the high quality standards and unparalleled service levels required by the Preferred Hotels & Resorts Integrated Quality Assurance Program. The organization promotes these exceptional properties to consumers throughout the world, utilizing a network of travel professionals who have come to value the exceptional quality of properties represented by Preferred.
Virtuoso Hotels and Resorts is a respected and established organization, consisting of the top travel agencies, travel providers and destinations worldwide. Virtuoso is the industry’s leading leisure travel network.
This by-invitation only organization comprises of more than 6,000 elite travel professionals associated with over 300 agencies in 22 countries in North and South America, the Caribbean, Australia, New Zealand and Europe as well as over 1,000 of the world’s best travel providers and premier destinations. Currently, more than 340 agencies and trusted advisors are members of Virtuoso, providing their customers with exclusive experiences and amenities at exceptional destinations.
The networks member agencies generate over $5.1 Billion annually in travel sales, making the group the most powerful in the vacation travel segment. Virtuoso’s relationships with the finest travel companies provide the network’s affluent clientele with exclusive amenities, rare experiences and privileged access.
Signature Travel Network was created by a group of like-minded agency owners in 1956, and has continued to attract the travel industry’s most successful and prominent retailers, including many of the nation’s top multi-location, market dominant organizations; single location boutique travel specialists.
An organization of travel professionals who work to meet the needs of the discerning travelers who are their clients. Over the years, Signature has built a vast collection of preferred relationships with the best travel companies in their field. This network of over 6,000 travel professionals share one objective: to serve the unique needs of discerning travelers. Signature Travel Network is a co-operative of the travel industry’s leading retail travel agencies with more than 375 office locations who serve thousands of clients from around the world. The network, established more than 50 years ago, generates sales in excess of $6 billion. This network of 4 & 5 Star properties and luxury suppliers is by invitation only.
Grace Bay Resorts, and each of Signature’s travel partners, have been deemed by Signature as eminently reputable and committed to delivering on the promise they make to the consumer.
Founded in 1968, Ensemble Travel® Group is a thriving member-owned organization of approximately 760 top-tier independent travel agencies in the U.S. and Canada, with new expanded international presence in Australia/New Zealand. With a membership that represents billions of dollars in travel sales each year, Ensemble Travel Group has achieved a 50-year record of boosting members’ profits and delivering high-volume sales to its preferred suppliers. To learn more about Ensemble Travel Group, call (212) 545-7460 in the U.S., (416) 367-3660 in Canada, or visit www.joinensemble.com.
American Express Fine Hotels and Resorts is a curated collection of some of the most exceptional properties around the world. As a member, Grace Bay Resorts is able to provide exclusive benefits to discerning travelers who are Platinum and Centurion Card members.
This program is a Card benefit of U.S.- issued Platinum and Centurion® Cards and by invitation only, each hotel goes through a rigorous inspection process and is evaluated up to two times per year through a mystery shopper program in order to maintain the highest level of service. With this benefit, Card Members enjoy special amenities when staying at any of our 700+ hotel partners around the world, Amenities include a complimentary room upgrade (when available), daily breakfast for two, 4pm late checkout and a unique amenity that varies at each property. To make a Fine Hotels & Resorts reservation, guest must contact the Platinum and Centurion reservations departments.
Strategic Vision provides strategic counsel and mentoring to Grace Bay Resorts by leveraging its broad network of hospitality and travel relationships, deep knowledge of the affluent market, and invaluable insights into current and emerging trends.
With years of expertise in marketing luxury brands around the world—and the ability to analyze objectives and deliver solutions against them—Strategic Vision conducts comprehensive reviews of Grace Bay Resort’s ongoing sales and marketing plans. Armed with this business intelligence, Strategic Vision creates a clear picture of the company’s current position in the marketplace and provides recommendations for appropriate solutions to increase Grace Bay Resort’s revenues and market share in its target demographic.
Quinn is a lifestyle public relations agency with global impact. Their disciplined, strategic approach to PR has built some of the largest audiences in the world.
Quinn supports Grace Bay Resorts as our public relations partner for the Rock House Resort project. Quinn is a lifestyle public relations agency with global impact. Their disciplined, strategic approach to PR has built some of the largest audiences in the world. They develop creative strategies that build the reputations, tell the stories, and grow the businesses of lifestyle brands around the world. With offices in New York, Los Angeles and Miami and affiliates worldwide, they serve clients in Travel, Real Estate, Spa, Experiences and Retail as well as many Food, Wine & Spirits brands.
The Point PR is a public relations agency that represents a curated collection of travel, hospitality and lifestyle brands from all corners of the world. While each of our clients is innately different, they all have a common thread – a passion for creating experiences that matter and brand advocates for life.
Since its founding, The Point PR has built an enviable client roster that spans the diverse destination of Los Angeles, luxury properties in the Four Seasons, St. Regis and Relais & Châteaux portfolios, commercial aviation and private tour operators, hospitality management, independent boutique hotels and celebrity chef restaurants.
Canlink Travel are proud to represent Grace Bay Club in Canada. Our focus is on providing a wide variety of individualized services ensuring Grace Bay clients receive a consistent and exceptional customer experience. Our local sales team are focused on ensuring that our guests, and the Canadian travel industry, are just a phone call or email away from the answers they need on their road to a spectacular vacation. Canlink has been working with Canadian clients for over two decades and those years of experience ensure that Grace Bay Club clients will benefit from that experience and knowledge resulting in an unforgettable holiday experience.
