Hotel Policies

COVID – 19 UPDATE

The safety and well-being of our guests, team members, and neighbors remain our top priority. With that in mind, the Turks & Caicos Government made the difficult decision to continue to cease the operation of the Providenciales airport for all incoming non-essential travelers through July 1, 2020. Therefore we have also temporarily suspended all hospitality services until further notice.

Should you have any inquiries please contact us at [email protected]

TRAVEL INSURANCE

Grace Bay Resorts recommends you purchase travel insurance for your protection when purchasing highly restrictive rates to cover any unforeseen circumstances in your travel plans, these special rates are non-refundable, non-changeable. Grace Bay Resorts does not offer travel insurance.

 

SMOKING

All accommodations are considered non-smoking.

 

TAXES

The entire length of stay will be charged for all no shows and early departures. Applicable taxes and service charges are subject to change without notice. At this time all room rates are subject to 12% government tax, 10% service charge, and 5% facilities fee.