Flexible Booking Policies

FLEXIBLE BOOKING POLICIES

Grace Bay Resorts is committed to providing our guests with travel flexibility to ensure you have peace of mind during these unprecedented times, so you can book your travel experience with confidence.

Third-Party Reservations – Guests who booked with a travel professional or other third parties including online travel are advised to contact their booking provider for further assistance.

Group Reservations – Should you have a group or event booked with us, note that our Sales team will work closely with you and/or your event planner to manage any changes on a case-by-case basis. We are actively supporting you to address any needs of each group, including moving events scheduled prior to July 22, 2020, to a suitable alternative date. For more information on the terms and conditions of group contracts please contact us directly at [email protected]

For full details and to make arrangements for any bookings made directly with us or on our website please contact us via email to [email protected] or phone to 649.946.5757.